BH Technology Book a consultation

Back to Capacity

Department of 10 · Setup 2 of 5

Connected tools

The company stack

  1. Grok BotRuns jobs
  2. QueueHolds work
  3. PeopleApprove
  4. HubSpotRecords
Grok Bot Teams
10 company seats. The lead gets a morning brief, reps draft follow-ups from their queue, operations gets handoff notes.
ChatGPT Business
3 builders use Codex to maintain and test the queue service.
Claude Team
3 reviewers check results and update playbooks.
Records
HubSpot, Google Workspace and Supabase Postgres.
Code
VS Code and a shared repo.

Ground rules

One example service

  1. ReadsApproved HubSpot fields
  2. ChecksRemoves duplicates by stable deal ID
  3. AssignsGives each bot only its assigned work through a restricted app or export
  4. RecordsDraft and approval logged separately

The company builds and owns this queue service.

  • App permissions sit on each member's identity. Bots under one member share that member's access.
  • ChatGPT Business and Claude Team logins stay with their users. Bots get only the restricted app access.
  • No shared logins and no blanket auto-send.
  • If the integration fails, work falls back to manual.
  • Enterprise-only controls are not assumed.

Back to Capacity